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How ayo788 login Protects Your Personal Data

Our Privacy Policy explains exactly what personal information we collect when you open an account, how we store it, and the rights you hold over that data at…

Data encrypted at rest and in transitDANA, OVO, GoPay & QRIS transaction records securedYou may request data deletion at any timeNo data sold to third partiesPolicy applies to all Indonesian account holders
ayo788 login How ayo788 login Protects Your Personal Data
PRIVACY CONTACT

Reach Us About Your Privacy Rights

If you need to request a copy of your data, ask us to correct inaccurate records, or raise a concern about how your information has been…

Live Chat Support Open the live-chat window from inside your account dashboard between 08:00 and 23:00 WIB…
Email Privacy Team Send a written data request or deletion enquiry to our dedicated privacy email address.
Account Dashboard Portal Log in to your account, navigate to Settings, then Privacy, to download a summary…
DATA HANDLING PRACTICES

Explore How We Keep Your Account Secure

Security is built into each layer of your account, from the moment you log in to the point a withdrawal clears back to your OVO or DANA wallet.

End-to-End Encryption

All data moving between your browser or app and our servers is protected with TLS 1.3 encryption.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how you navigate the account area.

Account Security Steps

Two-step verification is available for all accounts. We recommend enabling it via Settings > Security so that a one-time code…

Data Retention Rules

Transaction records linked to GoPay, OVO, DANA or QRIS are retained for five years to comply with financial reporting obligations.

Who Can Access Your Data

Access to your personal records inside our systems is role-restricted.

Requesting Changes to Your Data

To correct your name, phone number or linked payment details, go to Settings > Profile or contact our support team…

Switch Through Common Privacy Questions

Below are the questions we hear most often from account holders about how we manage personal data, what rights you have, and what steps to take if something looks wrong. If your question is not covered here, our live-chat team is available from 08:00 to 23:00 WIB every day.

We collect your full name, email address, mobile number and the payment identifiers you link — such as your DANA or OVO account number. We also log your device type and IP address for fraud-prevention purposes during each session.

We do not sell your data. We share only the minimum required with payment processors such as DANA, OVO, GoPay and QRIS to complete your transactions, and with fraud-detection services bound by strict confidentiality agreements.

Financial transaction records are kept for five years to meet reporting obligations. Your personal profile data — name, email and device logs — is permanently deleted within 30 days of a confirmed account-closure request submitted through the account dashboard.

Yes. Log in, go to Settings > Privacy and select 'Download My Data'. We will prepare a file containing your profile details, transaction history and session logs and make it available for download within 48 hours.

Submit a deletion request via Settings > Privacy or contact our support team through live chat between 08:00 and 23:00 WIB. We process confirmed deletion requests within 30 days, subject to any active financial reporting obligations that legally require retention.

We use session cookies for login continuity and optional analytics cookies to improve the account experience. You can disable analytics cookies in Settings without affecting deposits via GoPay, QRIS or other payment methods. Session cookies are required for the account to function.

Change your password immediately via Settings > Security, then contact our live-chat support team between 08:00 and 23:00 WIB. We will review access logs for your account, lock any suspicious sessions, and escalate to our security team within one hour.